Virtual Dental Exams & COVID-19

In addition, we want to share with you some operational changes that we have made to ensure safety and peace of mind:

1. We will only see one patient inside the practice at a time. If an in-office visit is needed, we will ensure that you are the only patient in our care inside the building during your appointment. This greatly reduces the encounters that you will have with other people, which is key to staying healthy. This also gives us the ability to disinfect all common areas of the practice after each patient’s visit.
2. We have a “touchless” check-out process now–no need to stop at the front desk to make a payment or schedule an appointment! Your dental assistant will make follow-up appointments in your disinfected treatment room and we will text you a secure link to pay on your smartphone with your credit card.
3. We will be using a “Text to Enter” option. If you would like to stay in your car until Dr. Collins is ready to see you, we would welcome (or even prefer) this. Simply text us when you arrive and we will come to your car to get you when we are ready to see you.
4. You will see wipes, sanitizing gel, and plenty of sinks to wash your hands. We welcome ALL expressions of germophobia in these times–wipe, sanitize and wash away!
5. Finally, we are taking the health of the Complete Dental Health Team very seriously. We are working with a very limited team in the practice in an effort to further reduce the number of encounters that we all have with others. At the start of each day, we will be taking everyone’s temperatures to ensure that we are healthy before we start treating patients.